FAQ

Please visit the 学术谘询常见问题网站.

首先，请耐心等待这种转变的发生. This is new territory for everyone, and it may take some time to find the "new normal."

Your professor will provide guidance on office hours and others methods of communication. 你也可以给他们发邮件提问.

If your matter is urgent and you are not getting the response that you need, try looking up and contacting the chair of the department that your professor works in. 连结到系主任: http://catalog.botvbeerbq.net/undergraduate/officersoftheuniversity

Faculty teaching "live" courses through Zoom or other technologies have been asked to record their lectures and make them available in Blackboard to accommodate students unable to attend the "live" sessions. 如果您无法参加直播课程讲座, 你应该及时复习存档的讲座.

Visit the Tutoring & 学术支持资源页面获取有关辅导的信息, peer academic support, and digital support. A chat box feature for academic support is also available on that webpage. 或者，您可以bet8九州登录入口的学习中心 learningcenter@botvbeerbq.net with any questions.

Familiarize yourself with Zoom, Blackboard and other technologies that will be used in your courses. The Learning Center is hosting help sessions to assist students preparing for this transition. 还提供针对在线学习环境的支持.

Your professor will provide guidance on course materials and testing options. 你可以给他们发邮件提问.

If you have testing accommodations through the Office of Educational Accessibility, please contact oeatests@botvbeerbq.net for direct assistance. 请附上你的问题或关切的所有相关细节.

学校没有延长春季学期的计划. 校内期末考试通常在三个小时的时间内进行. This semester the final exams will follow the distance learning exam policy, which provides students a wider window within which they can take their exams.

我们意识到一些君主可能会遇到WiFi和技术问题. 与你的教授交流. Check your course syllabus for their contact information or search the directory at http://fzb.botvbeerbq.net/directory

Also, ODU Cares has compiled a list of various internet provider resources below.

• FCC agreement:供应商将免除滞纳金, provide open hot-spots and will not disconnect service for lack of payment.

• Connect2Compete program.限时，头两个月免费Connect2Compete服务，9美元.95/month thereafter

• Comcast COVID-19 response: Offering free WiFi for two months to K-12 and higher education students. 在此期间，所有Xfinity热点都免费向公众开放.

• AT&T COVID-19 response:提供开放的热点, 向现有客户提供无限数据, 为低收入家庭提供每月10美元的计划.

• Verizon COVID-19 response:可免费拨打大多数国家的国际电话. Customers should call to receive temporary plan upgrades, including data options.

• Sprint COVID-19 response:为现有客户提供无限流量 and allowing all handsets to enable hot-spots for 60 days at no extra charge.

• T-Mobile应对COVID-19:为现有客户提供无限流量, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.

• 免费上网2个月: Offering free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. 报名电话:1-844-488-8395. 新学生家庭的安装费将获豁免.

• Schools, community centers, churches, and libraries: Many community organizations and government facilities offer open WiFi, 而且通常可以从停车场进入.

教育无障碍办公室可以提供帮助. Please visit their website 直接连接到他们.

如有任何问题或疑虑，请给您的OEA顾问发电子邮件. The OEA Staff Directory 我能帮你找到你的辅导员正确的电子邮件地址吗.

Your professor will be able to give you guidance on your course assignments. Check your course syllabus for their contact information or search the directory at http://fzb.botvbeerbq.net/directory

我们已经扩大了对您的支持服务. Peer academic coaches and professional support staff can meet with you (virtually) to give you success strategies. Visit: http://fzb.botvbeerbq.net/chip/learningcenter or email learningcenter@botvbeerbq.net.

ODU提供各种各样的服务. Tutoring Central shows you all of the services, and most have been moved to online and virtual environments. 在线辅导提供全天候支持课程. Log into your Blackboard course and access Tutor.. com课程工具菜单. Directions are available here. If your course is not listed, submit a request through the virtual chat on the website or email arc@botvbeerbq.net.

其他辅导服务包括:

• The Writing Center

• 数学科学资源中心(MSRC)

• The ePortfolio Studio

• 语言学习中心

• Math & Stat Lab

• Academic Resource Center

• University Libraries

写作中心现在开放秋季课程. 网上预约请到 odu.mywconline.com.

秋季2021小时-亲自

Monday: 11 am - 12 pm; 1-5 pm
Tuesday: 12-4 pm
Wednesday: 10 am - 7 pm
Thursday: 10 am - 4 pm
Friday: 10 am - 2 pm

Fall 2021 Hours - Online

Monday: 9 am - 12 pm; 1-7 pm
Tuesday: 9 am - 7 pm
Wednesday: 9 am - 7 pm
Thursday: 9 am - 7 pm
Friday: 9 am - 2:00 pm
星期六:研究生代写，上午11点至下午3点
Sunday: 12-7 pm

Check the Writing Center website for additional resources.

数学科学资源中心(MSRC) offers free in-person and online tutoring by appointment or drop-in. Check the website for additional resources.

心理学和数学辅导
Perry Library
1312 Learning Commons

生物和计算机科学辅导
214 Oceanography & Physical Science Building

Chemistry Tutoring
Chemistry Building
化学成功中心1006室

Physic Tutoring
214 Oceanography & 物理科学楼

In addition, the Math & Stat Lab还提供虚拟辅导预约服务. 查看他们的网站时间表和可用性: http://fzb.botvbeerbq.net/math/lab

Academic coaching appointments are available in-person and online through the Academic Resource Center (ARC). 预约可以通过 my.botvbeerbq.net 门户网站或直接联系学术资源中心.

Hours of Operation

星期一至星期四:上午10时至下午6时
Friday: 10 am - 3 pm

通过电子邮件联系ASC academicsuccesscenter@botvbeerbq.net 或者拨打757-683-5370.

学生和教师可以在网站上找到指导机会 Mentoring Central website. It is a centralized hub of information about mentoring programs on campus and other helpful mentoring resources. 联系学术资源中心(ARc)获取更多信息.

Academic Success Center
757-683-5370
academicsuccesscenter@botvbeerbq.net

Visit http://fzb.botvbeerbq.net/asis/eportfolio/student-resources.

我们提供以下在线支持:

• Individual Tutoring: 通过WC Online进行预约，您可以通过选择进入 "Schedule an Appointment."
   
• 视频反馈:如果你没有时间预约, reserve time on a tutor's schedule to review your ePortfolio and create a video by selecting "Request Video eP Support"
   
• Open Studio Hours: Work on your ePortfolio with help from the ePortfolio team without an appointment every Tuesday 5:00 p.m. - 6:00 p.m. & Wednesday 12:00 p.m. - 1:00 p.m. To join online use http://bit.ly/epopenstudio
   
• Tutorials: These short guides 引导用户完成各种操作. 如果没有你需要的教程，可以发邮件 eportfolio@botvbeerbq.net. 我们将创建并与您分享书面教程或视频教程.
   

• Chat Support: 电子档案助理可以使用 ODUeportfolio Slack. 这是一个免费的信息平台.
   

• Email: Contact us at eportfolio@botvbeerbq.net

While the ePortfolio team's primary focus is helping students create and develop ePortfolios, 他们还为相关的数字作业提供支持. We help students navigate a variety of digital tools (video, audio, image editing, etc.) or work with as student to troubleshoot issues in platforms (Blackboard, Zoom, etc). A student can seek help using the same resources we provide for ePortfolio questions:

• Individual Tutoring: 通过WC Online进行预约，您可以通过选择进入 "Schedule an Appointment."
   
• Video Feedback: 如果你没有时间预约, reserve time on a tutor's schedule to review your ePortfolio and create a video by selecting "Request Video eP Support"
   
• Chat Support: 电子档案助理可以使用 ODUeportfolio Slack. 这是一个免费的信息平台.
   
• Email: Contact us at eportfolio@botvbeerbq.net